Eureka Forbes - Complaint Management Graduate Engineer Trainee

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Posted by MRB Dasan Thursday, February 13, 2014 0 comments

Walk-in Details:

Date-14th February, Starting Time: 9 AM

Designation:

Complaint Management - Graduate Engineer Trainee - Male Only - 1 Opening(s)

Job Description:

Regular follow up of the complaint

Handling all India Complaint Management

Delegating the complaint to service leaders & regular follow up

Updating of the open & closed complaint

Periodic review & analyzing

Analyzing the reports and steps for improving quality of service

Ensure all the open complaint will close with in stipulated time.

Supporting the service team to compliant monitoring

Preparing MIS Monthly, weekly, fortnightly reports

Experience:

1 - 2 Years

Industry Type:

Consumer Electronics / Appliances / Durables

Role:

Trainee

Functional Area:

ITES, BPO, KPO, LPO, Customer Service, Operations

Education:

UG - Any Graduate - Any Specialization, Graduation Not Required, B.Tech/B.E. - Any Specialization, Electronics/Telecommunication

PG - Any Postgraduate - Any Specialization, Post Graduation Not Required

DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required

Compensation:

INR 1,00,000 - 1,75,000 P.A

Keywords:

Customer Service / Operations, BE E&C, good communication skill, interpersonal skill

Contact:

Shree Krishna

Telephone - 09740620617

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